Privacy Policy

Effective Date: 16.03.2024

Ramona Marian (“we”, “us” or “our”) respects your privacy. When it comes to your personal information, we believe in transparency. That’s why we’ve outlined below what personal information we collect, what we do with it, and your rights.

By using any of Ramona Marian’s services, you confirm your agreement to the Terms of Service and have read and understood this Privacy Policy.

Introduction

In this Privacy Policy, "Users" refers to our customers who use our services, including visitors to our sites. For further information about us, please see the "Who is Ramona Marian?" section below. End Users are the users, visitors, and customers of our Users’ sites. Any other capitalized terms not defined in this Privacy Policy have the meanings in our Terms of Service.

Scope

This Privacy Policy describes what we do with personal information that we collect and use for our own purposes. This includes your account information and information about how you use and interact with our services. This Privacy Policy does not apply to personal information of our employees or job applicants. We use cookies and similar technologies as described in our Cookie Policy.

Personal Information We Collect

We collect various personal information, including:

Emails and other communications you send us, such as customer support inquiries.

Information from your use of our services or Users’ sites, such as IP addresses and browser information.

Information from surveys, contests, or promotions.

Information we receive from third parties to support our marketing initiatives.

We use the personal information we collect about you for the following purposes:

Provision of Services: We create and manage your Account, personalize our Services, process payments, and respond to your inquiries.

Communication: We communicate with you, including sending emails about transactions and Service-related announcements.

Surveys and Contests: We administer surveys, contests, and other promotions.

Promotion: We promote our Services and send you tailored marketing communications about products, services, offers, programs, and promotions, measuring their success.

Advertising: We analyze your interactions with our Services and tailor advertising to your interests.

Customization: We provide customized services based on your preferences and use cookies for this purpose.

Improvement: We analyze and improve the Services based on usage data to develop new products, manage communications, and measure advertising effectiveness.

Security: We ensure the security and integrity of our Services, including fraud and risk monitoring.

Third Party Relationships: We manage vendor and partner relationships.

Enforcement: We enforce our Terms of Service and other legal terms and policies.

Protection: We protect our and others’ interests, rights, and property.

Compliance: We comply with applicable legal requirements, such as tax regulations and law enforcement requests.

We process your personal information for the above purposes based on:

Consent: When you consent to the use of your personal information.

Performance of a Contract: When we need your personal information to provide you with requested services.

Legal Obligation: When we have a legal obligation to use your personal information.

Legitimate Interests: When we have a legitimate interest in using your personal information.

How We Protect Your Personal Information

While no service is completely secure, we have a dedicated security team to safeguard personal information. We maintain administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of personal information. Our security measures include:

Firewalls to protect against intruders.

Redundancies throughout our network to ensure continuity.

Regular testing and protection against network vulnerabilities.

How We Retain Your Personal Information

We retain personal information as long as necessary to provide Services, comply with legal obligations, and protect our interests. Factors determining retention periods include:

Minimum required retention period prescribed by law.

Period to resolve disputes or enforce agreements.

Aggregated or pseudonymized status of information.

Likelihood of future reactivation of inactive accounts.

We may retain personal information even after Account cancellation for a reasonable period in case of reactivation. You may request deletion of your Account by contacting us.

Data Transfers

Personal information may be transferred to countries with differing data protection laws. We employ several means to ensure lawful transfers:

Standard data protection clauses approved by relevant authorities.

Other mechanisms approved by European or UK data protection authorities.

Compliance with Data Privacy Frameworks for transfers to the US.

End Users’ Personal Information

As a User, you're responsible for collecting and managing personal information about your End Users. We share responsibility for Independently Controlled Data but aren't liable for your actions or compliance with regulations.

Updates to this Privacy Policy

We update this Privacy Policy periodically to reflect changes in technology, law, or business operations. Material changes will be notified to you before they take effect.

For any inquiries or concerns regarding our Privacy Policy, please contact us at contact@ramonamarian.com